Support

How Can We Help?

Gromitron is a small studio. If something’s broken, unclear, or you need help with an app like Outgo, email us — we’ll help.

Get in Touch

Email is the primary way to reach us for support. Discord is optional community chat.

Apps We Can Help With

Including Outgo — if you tapped Get Support in the app, you’re in the right place.

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OutgoiOS · Subscription tracker
📚
StoryvaleiOS · Reading app
📅
EventLockWeb · Booking
🥷
NinjaiOS · AI Co-Pilot
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UpliviOS · Health Coach
🌱
SproutiOS · Gardening AI
🖼️
PicMindmacOS · Photo Tool
🎈
Build-a-BallooniOS · Education

Frequently Asked Questions

How do I delete my account or request data deletion?

Email privacy@gromitron.com with your account email. Some apps also have in-app account deletion under Settings.

I found a bug — how do I report it?

Email support@gromitron.com with the app name (e.g. Outgo), your device model, iOS/macOS version, and a short description of what happened. Screenshots help.

I have a feature request — do you take suggestions?

Yes. Email support@gromitron.com, or drop a note in the Discord community if you prefer.

I was charged for something — can I get a refund?

In-App Purchases and subscriptions are handled by Apple. For refunds, visit reportaproblem.apple.com. For anything else, email us.

How do I cancel my subscription?

On iOS: Settings → your name → Subscriptions → find the app → Cancel Subscription. It ends at the close of your current billing period.

Where can I find your Privacy Policy?

Here: gromitron.com/privacy.html